Payment
Tuition and fees must be paid in full at registration. Acceptable forms of payment are check, money order (payable to French Institute Alliance Française), or credit card (Visa, MasterCard & American Express). Cash will be accepted only for payments of $60 or less.
We regret that we cannot accept partial payments. $30 fee is applied to any bounced checks.
When a student's employer pays course fees, an authorization letter from the employer is required.
If an employer fails to pay the cost of a student's tuition fees and material, the Language Center will require the student to pay the tuition prior to the beginning of the first class. In the event of late registration, tuition cannot be prorated.
Withdrawals & Refunds
Tuition fees are non-refundable unless a student provides FIAF Language Center with written notice that he or she intends to withdraw from a course at least three business days prior to the start of his/her 1st class. Withdrawals or requests for a refund cannot not be made by telephone. Please note that absence from class does not constitute notice of withdrawal. An administrative fee of $80 will automatically be deducted from the refund amount. Books are nonrefundable. Refund of fees paid by credit card will be processed only as a refund to the same credit card. Students are not entitled to a refund for a course where a previous credit was used as full or partial payment of course fees. No refunds, credits, or transfers for specialty exams. No refunds for workshops (but credit can be granted, see below).
Note: Refund
policies are different for Summer
Fun in French for Kids, Summer
Cultural Discoveries Program for Kids, and Teachers'
Workshop Program.
Visit individual pages.
Tuition Credit
A non-transferable tuition credit (valid for 1 year from the date of issue) may be granted to a student who wishes to withdraw from a course, only when the student provides the Language Center with written notice of his or her intent to withdraw before the third class of the term.
School credit will be processed based on the number of remaining hours in the course once written notice of intent to withdraw is received by the Language Center (if the notice is mailed, postmark will act as the effective date).
All classes up to and including the date of the credit request will be deducted from the remaining hours.
Credit will not be granted for missed classes. An administrative fee of $80 will automatically be deducted from the value of the school credit. Students are not entitled to a credit for a course where a previous credit was used as full or partial payment of course fees.
Workshops: a student withdrawing from a workshop will receive a 50% credit if the Language Center receives a written notice at least 3 days prior to the workshop. No refunds are granted for workshops. No refunds, credits, or transfers for specialty exams.
Note: No tuition credit
is issued for Summer
Fun in French for Kids, Summer
Cultural Discoveries Program for Kids, and Teachers'
Workshop Program.
Discounts
An early bird discount is offered to the students in the following cases:
for Fall registration, all students registered in an adult class and
or at least 3 adult workshops in at least one of the 4 previous seasons;
for Winter, Spring, and Summer sessions, all students registered in
an adult class and or at least 3 adult workshops during the previous
session. Early bird discount is NOT available for workshops,
one and a half hour per week General French classes, and programs
for children. Early bird discounts and corporate discounts cannot
be cumulated.
Private Lessons
Private Lessons once purchased, must be used within a four month period (5 and 12-hour package) or eight month period (30-hour package). For a cancellation or a change of appointment, a notice must be received by 5pm the day before your class, by Friday before 4pm for a Monday class.. An appointment can only be cancelled and rescheduled once. You can reschedule a maximum of 1 hour from the 5 hours package, of 3 hours of the 12-hour package or 8 hours of the 30-hour package. Tuition fees once paid are not refundable.
Transfers
All transfers from one course to another or to private lessons (minimum of 5 lessons required) are available only within the first two weeks of the same session and must be approved by the Language Center. Any additional tuition or fees resulting from a course transfer are payable at the time the change is made. No transfers are accepted to another group class or private classes after the second week of classes. Transfers to another course or to private tuition will be processed based on the number of remaining hours in the course.
Course Cancellations & Changes
FIAF reserves the right to cancel courses, adjust curriculum or change teachers at any time during the session. Courses are typically cancelled due to insufficient enrollment, unavailability of an instructor, or inability to schedule appropriate instructional space.
If your course is cancelled, you will be notified by telephone or mail and given the option to transfer, to receive a credit or to be fully refunded.
Make-up Classes
For an additional fee of $55 per hour for an individual lesson, or $90 per hour for 2-3 people, make-up classes can be arranged
for students who miss classes. Up to 4 hours of make-up lessons may be purchased in a session. 5 or more lessons are subject to private instruction fees. Students will not be permitted to substitute
missed classes with regular classes in other courses offered during the
week. The Language Center reserves the right to request that a student
repeat a course if it is deemed necessary. Make-up classes cannot be
rescheduled once finalized; no refunds are given for cancelled make-up
classes. There are no make-up classes provided for the Toddlers' à petits
pas program.
A petits pas: French
for Toddlers
Parent participation and responsibility: One parent
or caregiver must attend class with their child(ren) and
is responsible for the well-being of the child. Accompaniment is limited
to one parent or caregiver only—no other adults or children may attend.
Parents or caregivers are strongly encouraged to participate in the
learning experience through the class activities.
Code of conduct: If your child becomes disruptive,
we ask that you take him/her out of the class until he/she
calms down in order to preserve a constructive learning environment.
Strollers: Strollers are not allowed in the classroom.
A designated area will be provided.
Health: We ask that you please do not bring your child
to class if he/she is ill.
Lost belongings
Students, families and visitors should make sure to take their and their children’s belongings before leaving the FIAF building.
FIAF is not responsible for any lost belongings.
Cellphone Use
Use of cell phones is not allowed in classrooms, and any student using
his/her phone will be asked to leave the class.
Non-Discrimination Policy
FIAF admits students of any race, color, religion, national, and
ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to
students at the school. It does not discriminate on the basis of race, color, religious, national, or ethnic origin
in the administration of its educational policies, admissions policies, and other school administered programs.
Pets
Pets are not allowed in the classrooms at any time.
Please read additional FIAF
policies here. |
