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French Institute Alliance Franšaise (FIAF)

FIAF Website Policies

The French Institute Alliance Franšaise is strongly committed to protecting the privacy of its online guests, customers, members, donors, and friends. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point in the website where personally identifiable information may be requested. We do not collect personal information about individuals - such as their names and postal and/or email addresses - except when it is knowingly provided by such individuals. We believe that maintaining privacy on the Web is very important and that informing our visitors about the types of information we collect and how we use it is crucial.

 

When You Complete an Online Survey

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FIAF occasionally posts surveys on its site. These forms are completely voluntary and may ask about your interests, occupation, and educational background. We use this information only to have a better understanding of persons who are interested in our programs and services and to determine how best to serve them. Specific information collected in these forms is never shared with third parties.

 

When You Purchase a Membership

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FIAF will ask you to provide the information necessary to process and service your membership: name, billing address, telephone number ,email address (if you have one), and credit card number. For reasons of security, credit card information is not stored permanently on the Web server. You may also be asked for additional information required to complete and service your request, such as the names of your children when joining as a family members. For our policy concerning children 12 and under who use this site, please see below. We may also ask you about your interests so that we may keep you informed about events and programs that may be of interest to you.

 

When You Register for Classes

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FIAF will ask you to provide the information necessary to process and service your Language Center registration: name, billing address, telephone number, email address (if you have one), and credit card number. For reasons of security, credit card information is not stored permanently on the Web server. You may also be asked for additional information required to complete and service your request, such as the names of your children who are registering for classes. For our policy concerning children 12 and under who use this site, please see below. We may also ask you about your interests so that we may keep you informed about events and programs that may be of interest to you. Please read all Language Center policies here.

 

When You Make a Donation

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FIAF will ask you to provide the information necessary to process your gift and provide you with our donor benefits: name, billing address, telephone number, email address (if you have one), and credit card number. For reasons of security, credit card information is not stored permanently on the Web server. You may also be asked for additional information required to complete and service your request, such as the names of your children. For our policy concerning children 12 and under who use this site, please see below .We may also ask you about your interests so that we may keep you informed about events and programs that may be of interest to you.

 

Children 12 and Under

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We do not solicit personal information from children. In any section of the site that requests personal information, visitors 12 years of age and under are reminded to obtain permission from an adult before supplying the requested information. In addition, FIAF does not advertise or promote commercial products or services in any section of the site intended specifically for children.

 

How FIAF Uses Information Collected on our Website

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FIAF uses the information you provide so that we can better meet your needs. Occasionally, we may share the information you provide when you request information or complete an on-line survey (your name and your postal and/or email address) with other organizations or companies whose products and services might interest you. If you would prefer not to have your information shared in this way, you may check the "please do not make my name available" box located at the bottom of the page on which you have requested information or completed a survey. FIAF never shares with third parties any information you provide when purchasing a membership, registering for class or making a donation.

 

Email Policy

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We regularly send email newsletters and email notices of upcoming events to our members or parties who have requested specific categories of information. You may subscribe or unsubscribe to an email newsletter or email notice at any time. Use the 'receive Newsletter' form at the top of this page to subscribe.

Language Center emails: When you register for a class at the FIAF Language Center, we encourage you to provide us with an email address at which you can be reached. We will use this email to contact you with important information regarding your class, such as, registration confirmation, room & instructor assignment, change in class schedule, cancellations, etc. We will also send you emails about start of sessions, early-bird discounts, upcoming workshops or classes that may interest you, etc. Please note that while you are a student at FIAF, we reserve the right to contact you via email, while ensuring that your information and privacy are protected.

Occasionally, FIAF may email persons requesting information, members, students and/or donors to inform them of changes in this Web site or our online policies. If you do not wish to receive any email from FIAF, please send an email message to fiafnews@fiaf.org with subject line 'Do Not Email'.

We read every email message that we receive. We also try to respond within two business days of receipt. If you email FIAF, your message and email address will be forwarded to the appropriate department within FIAF. This department may choose to save your information in case you decide to contact us again.

Please feel free to contact us either by telephone or at any of the email addresses posted on this site with any type of question. We will make sure your question or comment reaches the appropriate person.

 

Non-Discrimination Policy

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FIAF admits students of any race, color, religion, national, and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, religious, national, or ethnic origin in the administration of its educational policies, admissions policies, and other school administered programs.

 

Security

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FIAF makes every effort to ensure that all of the transactions that occur on its website are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption, which is the industry standard for information security and is used by more than 100,000 Web sites in more than fifty countries.

 

Contact Information

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If you have any questions about this privacy policy, our online practices, or your dealings with this website, you may contact:

French Institute Alliance Franšaise
Attn. Website
22 East 60th Street
New York, New York 10022

Email: fiafnews@fiaf.org

 
 
French Institute
Alliance Française (FIAF)

22 East 60th Street, NYC
212 355 6100
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